Terms of Service
The terms and conditions governing your use of VLX services and platform.
Last updated: December 2024
Clear Terms
Transparent conditions for platform usage
User Rights
Your rights and responsibilities defined
Legal Framework
Professional legal structure for all parties
1. Introduction and Acceptance of Terms
Welcome to VLX. These Terms of Service ("Terms") govern your use of the VLX platform, services, and any applications or websites operated by VLX (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
By using VLX Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
2. Definitions
- "VLX" or "We" or "Our"
- Refers to VLX and its affiliates, officers, directors, employees, and agents.
- "Services"
- The VLX platform, custom app development services, hosting, maintenance, and all related offerings.
- "User" or "You"
- Any individual or entity that accesses or uses our Services.
- "Client"
- A User who engages VLX for custom development services.
- "Application" or "App"
- Software applications built using the VLX platform or developed by VLX.
- "Base44 Platform"
- The underlying technology infrastructure that powers VLX services.
3. Eligibility and User Accounts
Account Requirements
- • You must be at least 18 years old to use our Services
- • You must provide accurate, current, and complete information when creating an account
- • You must maintain the security of your account credentials
- • You are responsible for all activities that occur under your account
Account Security
You are responsible for maintaining the confidentiality of your account login information and for all activities under your account. You must notify us immediately of any unauthorized use of your account.
Business Accounts
If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
4. VLX Services
VLX Platform
- • No-code/low-code application development environment
- • Built on the enterprise-grade Base44 infrastructure
- • Hosting and deployment services
- • Database management and API integrations
- • Security and compliance features
Professional Services
- • Custom application development
- • Strategic consultation and project planning
- • Application design and user experience
- • Third-party integrations and API development
- • Ongoing maintenance and support
Base44 Foundation: Our Services are built upon the Base44 platform, which provides enterprise-grade infrastructure, security, and scalability. VLX leverages this foundation to deliver high-performance applications and services.
5. User Responsibilities
Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:
- • Upload, post, or transmit any content that is illegal, harmful, threatening, or offensive
- • Violate any intellectual property rights of others
- • Attempt to gain unauthorized access to any part of our Services
- • Use our Services to distribute spam, malware, or other harmful content
- • Interfere with or disrupt the operation of our Services
- • Use our Services for any fraudulent or deceptive purposes
- • Reverse engineer or attempt to derive source code from our Services
Information Accuracy
You agree to provide accurate, current, and complete information when using our Services and to update such information as necessary to maintain its accuracy.
6. Intellectual Property Rights
VLX Platform and Technology
VLX and its licensors own all rights, title, and interest in and to the VLX platform, Base44 technology, and all related intellectual property. This includes but is not limited to software, designs, trademarks, and proprietary processes.
Client-Built Applications
Applications built by Clients using the VLX platform remain the intellectual property of the Client, subject to VLX's underlying platform rights and any third-party components used.
Custom Development Work
For custom development services, intellectual property ownership will be specified in the relevant service agreement. Generally, Clients retain ownership of their custom applications, while VLX retains rights to its methodologies and platform improvements.
License to Use Content
By uploading or submitting content to our Services, you grant VLX a non-exclusive license to use such content solely for the purpose of providing Services to you.
7. Data Privacy
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
8. Fees and Payment
Platform Services
Use of the VLX platform may be subject to subscription fees, usage-based pricing, or other fee structures as communicated to you. All fees are non-refundable unless otherwise specified.
Custom Development Services
Custom development services are provided under separate service agreements that specify project scope, timeline, deliverables, and payment terms.
Payment Terms
- • Fees are due according to the payment schedule specified in your service agreement
- • Late payments may result in service suspension
- • You are responsible for any applicable taxes
- • We reserve the right to modify our pricing with appropriate notice
9. Term and Termination
Termination by You
You may terminate your account at any time by contacting us or using account termination features in our platform. Upon termination, your right to use the Services ceases immediately.
Termination by VLX
We may terminate or suspend your account and access to Services immediately, without prior notice, for any reason, including but not limited to breach of these Terms.
Effect of Termination
Upon termination, your access to Services will cease, and we may delete your account data after a reasonable period. Provisions that should survive termination will remain in effect.
10. Disclaimers and Warranties
IMPORTANT LEGAL DISCLAIMER
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. VLX EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
- • We do not warrant that Services will be uninterrupted, secure, or error-free
- • We do not guarantee specific results from using our Services
- • Third-party integrations and services are provided as-is
- • You use the Services at your own risk
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VLX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
In no event shall VLX's total liability to you for all damages exceed the amount paid by you to VLX for the Services in the twelve (12) months preceding the claim.
12. Indemnification
You agree to defend, indemnify, and hold harmless VLX and its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit through the Services.
13. Governing Law and Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
Exceptions
Either party may seek equitable relief in court to protect intellectual property rights or to enforce confidentiality obligations.
14. Changes to Terms
We reserve the right to modify these Terms at any time. When we make changes, we will post the updated Terms on our website and update the "Last updated" date. For material changes, we will provide at least 30 days' notice via email or through our Services.
Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of the Services.
15. Contact Information
If you have any questions about these Terms or need to contact us regarding your use of the Services, please reach out to us:
Email: legal@vlx.com
Support: support@vlx.com
Address: VLX Legal Department
123 Innovation Drive
San Francisco, CA 94102
These Terms of Service constitute the entire agreement between you and VLX regarding the use of our Services and supersede any prior agreements. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. VLX's failure to enforce any provision of these Terms shall not be deemed a waiver of such provision.