Privacy Policy
Your privacy is fundamental to how we build and operate VLX. Learn how we collect, use, and protect your data.
Last updated: December 2024
Data Minimization
We only collect data necessary to provide our services
Transparency
Clear information about what data we collect and why
User Control
You control your data and can request deletion at any time
Information We Collect
Account Information
- • Email address and name (required for account creation)
- • Profile information you choose to provide
- • Billing and payment information (processed securely through encrypted payment providers)
Application Data
- • Applications and content you create on our platform
- • Usage metrics and performance data
- • Error logs and diagnostic information
- • API usage and integration data
Technical Information
- • IP addresses and device information
- • Browser type and version
- • Operating system information
- • Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
- • Provide and maintain VLX platform services
- • Process transactions and billing
- • Provide customer support
- • Send service-related communications
Platform Improvement
- • Analyze platform usage and performance
- • Improve security and prevent fraud
- • Develop new features and services
- • Conduct research and analytics
Your Rights and Controls
GDPR and CCPA Rights
Access & Portability
Request a copy of your personal data in a portable format
Rectification
Update or correct inaccurate personal information
Deletion
Request deletion of your personal data ("right to be forgotten")
Restriction
Limit how we process your personal data
Data Protection & Security
Encryption & Security
- • AES-256 encryption for data at rest
- • TLS 1.3 encryption for data in transit
- • Regular security audits and assessments
- • SOC 2 Type 2 and ISO 27001 compliance
Access Controls
- • Role-based access control (RBAC)
- • Multi-factor authentication (MFA)
- • Regular access reviews and audits
- • Principle of least privilege
Data Retention & Deletion
Retention Periods
- • Account data: Retained while your account is active
- • Application data: Retained per your subscription plan
- • Billing records: 7 years for tax and legal compliance
- • Audit logs: 7 years for security and compliance
- • Analytics data: Aggregated and anonymized after 2 years
International Data Transfers
VLX operates globally with data centers in multiple regions. When we transfer personal data across borders, we ensure appropriate safeguards are in place:
- • Standard Contractual Clauses (SCCs) for EU data transfers
- • Privacy Shield certification (where applicable)
- • Data localization options for specific regions
- • Regular adequacy assessments for international transfers
Contact Us
For any privacy-related questions, to exercise your rights, or to report concerns:
Privacy Team: privacy@vlx.com
Data Protection Officer: dpo@vlx.com
Mail: VLX Privacy Team, 123 Innovation Drive, San Francisco, CA 94102
This privacy policy is effective as of December 2024. We may update this policy periodically. We will notify you of any material changes by email or through the platform. Your continued use of VLX after such modifications constitutes acceptance of the updated policy.