Legal

Terms

Plain-language terms for our private hospitality service.

About these terms

The VLX Lab arranges private evenings in Miami, New York, Dallas and Washington, D.C. By sending a request or booking an evening, you agree to these terms.

Requests

Sending a request through our form does not confirm a booking. We review each request and confirm your table by email within 24 hours. Please allow at least 72 hours' notice.

Bookings and cancellations

A booking is confirmed once the deposit is received. Deposits, balances, cancellations and no-shows follow our Cancellation Policy, which forms part of these terms.

Venues and partners

Evenings take place at independent restaurants and with independent transport partners. We arrange every detail with care, but each venue is responsible for its own service, food and premises.

Guest conduct

We ask guests to treat hosts, drivers and venue staff with courtesy. We may end an evening without refund if a guest's conduct puts others at risk.

Changes

We may update these terms from time to time. The version shown here applies to new requests and bookings.

Questions? Write to connect@thevlxlab.com.